We are looking for a friendly and reliable Customer Support Representative to join our remote service team. You will act as the first point of contact for our customers, handling inquiries through email, live chat, or social messaging platforms.
Main Responsibilities
Respond to customer inquiries via email, live chat in a timely manner
Provide clear and accurate product or service information
Document and escalate technical issues or complaints when necessary
Maintain detailed records of customer interactions in the CRM system